- Image of the product illustrating the damage
- Include your Name and Order Number
Given that the product is used for its intended purpose and its evident through the photo, we will send you the same product, brand new without charge. No shipping charge either.
I use my leash everyday and it is getting really dirty. Can I wash it?
Of course! We recommend that you remove the carabiner prior to washing, as it will damage your washing machine. Wash with cold water, low tumble/gentle. Please do not dry the leash and only hang dry.
What does 3K in 3K Pets stand for?
We are a family owned business and the three family members' first name start with K.